Accounts Receivable Services

Accounts Receivable Clean Up
The goal of Accounts Receivable Clean Up is to take an entire portfolio of accounts in various financial classes and aging. We will work these accounts that will effectively recover the monies outstanding. This process may require each account to be manually audited to determine exactly where the recovery process should begin for that individual account. By utilizing our expertise in claims processing, billing follow-up, letter series, collections, and attorney letters, Carolina Accounts Control, Inc. can effectively manage this receivable portfolio.

This program is especially useful with computer conversions, mergers and acquisitions, and recovering from significant staff shortages.

Collection Program
Our bad debt collection system combines a timely, effective letter series along with results oriented telephone dialog. Accounts that have reached this state are problem accounts that need to be resolved as quickly as possible. If authorized, Carolina Accounts Control, Inc. will utilize the use of settlement arrangements, credit bureau reporting, attorney letters and property liens.

Collection Attorney Letters
This program attempts to resolve the debt through a series of collection letters written on an attorney’s letterhead. This is another attempt to collect the debt prior to litigation. Our attorney keeps us updated on account activity and payments so you can receive current updates on all account activities.

Early Out-Reminder Program
This program is designed to communicate with your non-paying debtors soon after hospital discharge to remind them of their financial obligation to your organization. We communicate through an introductory letter or series of letters, as well as through telephone contact. This program offers the ability to effectively communicate with all of your debtors, to verify receipt and understanding of their statement, obtain current demographic information, identify patient responsibility, gather information necessary to file a claim, and to determine patient satisfaction with the services rendered.